Running Communities of Practice

Running Communities of Practice involves organising and facilitating groups within the organisation that focus on sharing knowledge and best practices in specific areas of expertise.

Goal

The goal is to foster continuous learning and improvement in key areas that align with the strategic needs of the organisation, enhancing overall capability and performance.

Context

In an environment with autonomous, empowered Stream Teams, communities of practice provide a structured way to share knowledge and foster expertise across the organisation, ensuring that all teams have access to critical insights and skills that drive innovation and efficiency.

Inputs

ArtifactDescription
Community of Practice CurriculumDetailed outlines of topics and learning objectives for each community.

Outputs

ArtifactDescriptionBenefits
Improved Individual ProductivityOpen communication fosters active listening, empathy, and conflict resolution skills.Improved team dynamics and collaboration.
Improved Product OutcomesFrequent feedback and open dialogue lead to better product decisions and higher-quality outcomes.Enhanced customer satisfaction and product success.

Anti-patterns

  • Insufficient Alignment: Failing to align the community's focus with strategic organisational needs.
  • Low Engagement: Not fostering enough member engagement, leading to inactive or ineffective communities.
  • Over-Specialisation: Limiting the community to overly niche topics that do not benefit a wider audience within the organisation.

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