Performance Levels

Performance Levels refer to the predefined criteria or benchmarks that categorise the operational standards of product functionalities. These levels are used to evaluate the efficiency, reliability, and scalability of a software product during the development phase.

Purpose

Performance Levels enable a transparent agreement on what good performance looks like and provide a structured framework for assessing and improving product performance. The standardised approach enables benchmarking against industry standards and competitive products.

Anti-patterns

• Over-Complication: Creating overly complex criteria that are difficult to measure or achieve.
• Neglecting Baselines: Not establishing or adhering to industry-standard baselines.

• Isolation from Reality: Setting performance levels without adequate real-world testing or customer feedback.