Collecting Peer Feedback
Collecting Peer Feedback is the systematic approach to gathering qualitative insights and evaluations from team members on an individual’s performance, contributions, and areas for improvement.
Goal
The goal is to facilitate a culture of continuous feedback and improvement, helping individuals understand their impact on the team and identify areas for personal and professional development.
Context
In autonomous, empowered product teams, collecting peer feedback is essential for maintaining high performance and alignment with team and organisational goals. It enables team members to reflect on their contributions, understand how they are perceived by their peers, and identify opportunities for growth.
Collection Methods
| Method | Description |
|---|---|
| Structured Surveys | Formal surveys with specific questions to assess various aspects of performance and teamwork. |
| Informal Feedback | Ad-hoc, casual feedback provided during day-to-day interactions. |
| Feedback Sessions | Scheduled meetings dedicated to providing and discussing feedback among team members. |
Inputs
| Artifact | Description |
|---|---|
| Feedback Guidelines | Guidelines to ensure feedback is specific, actionable, and delivered in a constructive manner. |
Outputs
| Artifact | Description | Benefits |
|---|---|---|
| Feedback Points | Specific, actionable feedback on an individual's performance and contributions. |
|
| Not actionable: Providing feedback that is vague or lacks specificity does not help the recipient improve. | Feedback without follow-up: Collecting feedback but failing to act on it can lead to disengagement and skepticism about the process. | Overemphasis on negatives: Focusing too much on areas for improvement without recognising strengths can demoralise team members. |