Peer Mentor Program
The peer mentor program pairs new hires with experienced team members to provide guidance, support, and knowledge sharing during the onboarding process.
Goal
The goal is to accelerate the new hire's integration into the team, foster a supportive work culture, and enhance knowledge transfer and skill development.
Context
Every organisation has unique processes, tools, and culture that new hires need to learn to be effective. As opposed to formal training, the peer mentor program offers a more personalised and practical approach to onboarding that helps the new hires navigate the complexities of the new environment.
Inputs
| Artifact | Description |
|---|---|
| New Hire | The employee who has recently joined the organisation. |
| Mentor | An experienced team member who guides and supports the new hire. |
Outputs
| Artifact | Description | Benefits |
|---|---|---|
| Improved Individual Productivity | A new hire who is integrated into the team and productive. | Accelerates the time it takes for new hires to contribute effectively. |
Anti-patterns
- Mismatched pairs: The paired person should ideally be someone who is relatively new to the organisation so they can relate to the new hire's experience.
- Overdependence: Relying too heavily on the mentor for items that should be covered in the structured onboarding program.