Weekly Business Review
The Weekly Business Review is a regular meeting between the Ecosystem Team and the Product Teams to review product and business metrics.
Outcome
The intended outcome of the weekly business review is to identify and explain the variance between the expected and actual business performance.
Context
Product Teams are accountable for the performance of their products. The weekly business review is a mechanism to ensure that the Product Teams are aware of the impact of their work on the business metrics. It is also an opportunity to discuss the reasons behind the variances and to adjust the strategy if needed.
Inputs
| Artifact | Description |
|---|---|
| Product Performance Data | Data on the performance of the product, including usage, engagement, and customer satisfaction. |
| Customer Insights | Qualitative data to explain the variances in expected product performance. |
| Continuous Forecasts | Forecasts of key metrics and KPIs for the product. |
Outputs
| Format | Description | Benefits |
|---|---|---|
| Weekly Business Report | A collection of metric charts that covers the key product and business metrics. |
|
Rationale
Rather than traditional status reports which include a lot about the work in progress, the weekly business review focuses on the impact of the work on the product and business metrics. The Product Teams are autonomous in terms of deciding what to build but they are accountable for the outcomes of their work. Therefore the format of the review focuses on metrics rather than outputs.
Other Outputs Formats
| Artifact | Description | ZeroBlockers Opinion |
|---|---|---|
| Progress Report | Summarises the work completed, in progress, and planned for the next period. | Focuses too much on outputs, and work in progress. The goal is to identify whether the work is achieving the expected outcomes. |
Anti-patterns
- Variable Formats: Using different formats for the metrics in the review makes it difficult to compare and track progress.
- Lack of Preparation: Coming to the review without analysing the metrics in advance and identifying variances, and causes.
- Avoiding Accountability: Not addressing failures or areas where objectives were not met.
- Resistance to Change: Unwillingness to adjust strategies based on feedback and data.