Running Employee Surveys
Running employee surveys involves the systematic collection of employee feedback on various aspects of their work experience, including job satisfaction, engagement, management effectiveness, and workplace culture.
Goal
The primary goal is to gather actionable insights that can improve employee morale, engagement, and productivity, and to identify areas for improvement in management practices and workplace culture.
Context
Only 23% of people say they are 'thriving at work' and 56% of employees say they intend to look for a new job in the next year. The challenge is that managers often do not know what their employees are thinking or feeling. Employee surveys provide a structured way to gather feedback, identify trends, and take action to improve the work environment.
Inputs
| Artifact | Description |
|---|---|
| Survey Questionnaire | A set of questions designed to elicit honest, insightful responses from employees. |
Outputs
| Artifact | Description | Benefits | Frequency |
|---|---|---|---|
| Improvement Opportunities | Insights and recommendations for enhancing employee engagement, satisfaction, and productivity. | Informs decision-making and action planning. | Monthly |
Anti-patterns
- Survey fatigue: Over-surveying employees to the point where response rates drop and feedback quality diminishes.
- Lack of follow-through: Failing to act on survey results, which can lead to cynicism and disengagement among employees.